An introduction to PIMS®
Introduction to PIMS® Global Lubes and Greases Benchmarking Study
Evidence based performance improvement
Good benchmarking versus bad benchmarking
The full potential for your business
The meaning and value of customer value
Evidence on start-up businesses
Two common mistakes on R & D
Does eTrade portend the death of the salesman?
Balancing advertising and promotion for fast moving brands
The unprofitability of modern technology
Getting the right business metrics
Getting to grips with business complexity
Hard working capital?
Nince basic findings on business strategy